:root{--gold:#d8a84f;--gold-dim:#a87c30;--gold-glow:rgba(216,168,79,.18);--bg:#0d1b2a;--bg2:#162235;--bg3:#1e2f42;--border:#243044;--text:#e2e8f0;--muted:#6b7a8d;--green:#26c281;--red:#ef5f5f;--amber:#f59e0b;--radius:12px;--shadow:0 4px 24px rgba(0,0,0,.4)}*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}html,body{height:100%;background:var(--bg);color:var(--text);font-family:-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;font-size:15px;line-height:1.5}#root{height:100%;display:flex;flex-direction:column}img{max-width:100%;border-radius:8px}button{cursor:pointer;font:inherit;border:none;outline:none;transition:opacity .15s}button:active{opacity:.75}input,select,textarea{font:inherit;background:var(--bg3);border:1px solid var(--border);border-radius:8px;color:var(--text);padding:10px 14px;width:100%;outline:none;transition:border-color .15s}input:focus,select:focus,textarea:focus{border-color:var(--gold)}a{color:var(--gold);text-decoration:none}.auth-shell{min-height:100vh;display:flex;align-items:center;justify-content:center;background:radial-gradient(ellipse at 50% 0%,#1a2d42 0%,var(--bg) 70%)}.auth-panel{background:var(--bg2);border:1px solid var(--border);border-radius:20px;padding:40px;width:100%;max-width:400px;display:flex;flex-direction:column;gap:16px;box-shadow:var(--shadow)}.app-shell{display:flex;height:100vh;overflow:hidden}.sidebar{width:220px;background:var(--bg2);border-right:1px solid var(--border);display:flex;flex-direction:column;gap:2px;padding:20px 12px;flex-shrink:0;overflow-y:auto}.sidebar nav{display:flex;flex-direction:column;gap:2px;flex:1}.sidebar nav button{display:flex;align-items:center;gap:10px;padding:10px 12px;border-radius:var(--radius);background:transparent;color:var(--muted);text-align:left;width:100%;transition:all .15s;text-transform:capitalize}.sidebar nav button:hover,.sidebar nav button.active{background:var(--gold-glow);color:var(--gold)}.sidebar nav button.active{font-weight:600}.sidebar .logout{display:flex;align-items:center;gap:8px;padding:10px 12px;background:transparent;color:var(--muted);border-radius:var(--radius);width:100%;margin-top:auto}.sidebar .logout:hover{color:var(--red)}.workspace{flex:1;display:flex;flex-direction:column;overflow:hidden}.topbar{display:flex;align-items:center;justify-content:space-between;padding:16px 28px;border-bottom:1px solid var(--border);background:var(--bg2);flex-shrink:0;gap:16px}.topbar h1{font-size:20px;font-weight:700;text-transform:capitalize}.topbar .eyebrow{font-size:11px;color:var(--muted);text-transform:uppercase;letter-spacing:.08em}.metrics{display:flex;align-items:center;gap:20px}.metric{text-align:center}.metric strong{display:block;font-size:18px;color:var(--gold)}.metric span{font-size:11px;color:var(--muted)}.profile-chip{display:flex;align-items:center;gap:10px;background:var(--bg3);border:1px solid var(--border);border-radius:24px;padding:6px 14px 6px 8px}.profile-chip span{width:30px;height:30px;border-radius:50%;background:var(--gold);color:var(--bg);display:flex;align-items:center;justify-content:center;font-weight:700}.session-chip{display:flex;align-items:center;gap:5px;background:#d8a84f1f;border:1px solid rgba(216,168,79,.3);border-radius:20px;padding:4px 12px;font-size:12px;font-weight:600;color:var(--gold);white-space:nowrap}.dashboard-frame{flex:1;display:flex;overflow:hidden}.main-pane{flex:1;overflow-y:auto;padding:24px 28px;display:flex;flex-direction:column;gap:20px}.alerts-rail{width:280px;background:var(--bg2);border-left:1px solid var(--border);padding:20px 16px;overflow-y:auto;flex-shrink:0;display:flex;flex-direction:column;gap:12px}.alerts-rail h2{font-size:13px;text-transform:uppercase;letter-spacing:.08em;color:var(--muted);margin-bottom:4px}.panel{background:var(--bg2);border:1px solid var(--border);border-radius:var(--radius);padding:20px}.stack{display:flex;flex-direction:column;gap:12px}.split{display:grid;grid-template-columns:1fr 1fr;gap:20px}.cards{display:grid;grid-template-columns:repeat(auto-fill,minmax(200px,1fr));gap:14px}.wide-cards{display:grid;grid-template-columns:repeat(auto-fill,minmax(300px,1fr));gap:16px}.card{background:var(--bg3);border:1px solid var(--border);border-radius:var(--radius);padding:16px;display:flex;flex-direction:column;gap:8px;transition:border-color .15s}.card:hover{border-color:var(--gold)}.card h3{font-size:15px;font-weight:600}.card p{font-size:13px;color:var(--muted)}.room-card{background:var(--bg3);border:1px solid var(--border);border-radius:var(--radius);overflow:hidden;transition:border-color .15s}.room-card:hover{border-color:var(--gold)}.room-card img{width:100%;height:120px;object-fit:cover}.room-card>div{padding:12px;display:flex;flex-direction:column;gap:6px}.room-card h3{font-size:15px;font-weight:600}.room-card p{font-size:12px;color:var(--muted)}.pill{display:inline-block;padding:3px 10px;border-radius:20px;font-size:11px;font-weight:600;text-transform:capitalize}.pill.free,.pill.available{background:#26c2812e;color:var(--green)}.pill.occupied{background:#ef5f5f2e;color:var(--red)}.pill.cleaning{background:#f59e0b2e;color:var(--amber)}.pill.upcoming{background:#d8a84f2e;color:var(--gold)}.pill.current{background:#26c2812e;color:var(--green)}.pill.past,.pill.cancelled{background:#6b7a8d2e;color:var(--muted)}.pill.pending{background:#f59e0b2e;color:var(--amber)}.pill.complete{background:#26c2812e;color:var(--green)}.pill.open{background:#ef5f5f2e;color:var(--red)}.pill.in_progress{background:#f59e0b2e;color:var(--amber)}.pill.completed{background:#26c2812e;color:var(--green)}.primary{display:flex;align-items:center;justify-content:center;gap:8px;background:var(--gold);color:var(--bg);border-radius:var(--radius);padding:11px 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4px;line-height:1.5}.qr-result-success{position:fixed;inset:0;z-index:300;background:var(--green);display:flex;flex-direction:column;align-items:center;justify-content:center;gap:16px;padding:32px;text-align:center;animation:fadeIn .3s}.qr-result-denied{position:fixed;inset:0;z-index:300;background:#7a1a1a;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:16px;padding:32px;text-align:center;animation:fadeIn .3s}.qr-result-success h1,.qr-result-denied h1{font-size:36px;font-weight:900;color:#fff}.qr-result-success p,.qr-result-denied p{color:#ffffffd9;font-size:16px}.guest-shell{min-height:100vh;background:var(--bg);display:flex;flex-direction:column;max-width:480px;margin:0 auto;padding-bottom:80px}[dir=rtl] .guest-shell{direction:rtl}.guest-header{padding:20px 20px 0;display:flex;align-items:center;justify-content:space-between}.guest-hotel-name{font-size:13px;color:var(--muted)}.guest-hero{padding:24px 20px 0}.guest-hero h1{font-size:28px;font-weight:800}.guest-hero .room-badge{display:inline-flex;align-items:center;gap:8px;background:var(--gold-glow);border:1px solid var(--gold);border-radius:24px;padding:6px 16px;color:var(--gold);font-size:18px;font-weight:700;margin:12px 0}.guest-hero .dates{font-size:13px;color:var(--muted)}.action-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px;padding:20px}.action-btn{background:var(--bg2);border:1px solid var(--border);border-radius:16px;padding:20px 12px;display:flex;flex-direction:column;align-items:center;gap:10px;font-size:13px;font-weight:600;color:var(--text);transition:all .15s}.action-btn:hover,.action-btn.active{border-color:var(--gold);background:var(--gold-glow);color:var(--gold)}.action-btn svg{color:var(--gold)}.guest-bottom-nav{position:fixed;bottom:0;left:50%;transform:translate(-50%);width:100%;max-width:480px;background:var(--bg2);border-top:1px solid var(--border);display:flex}.guest-bottom-nav button{flex:1;display:flex;flex-direction:column;align-items:center;gap:4px;padding:10px 4px;background:transparent;color:var(--muted);font-size:10px}.guest-bottom-nav button.active{color:var(--gold)}.guest-screen{padding:16px 20px;display:flex;flex-direction:column;gap:14px}.facility-card{background:var(--bg2);border:1px solid var(--border);border-radius:var(--radius);padding:16px;display:flex;align-items:center;gap:14px;transition:all .15s;cursor:pointer}.facility-card.included{border-color:#26c28166}.facility-card.excluded{opacity:.7}.facility-icon{width:44px;height:44px;border-radius:10px;display:flex;align-items:center;justify-content:center;flex-shrink:0}.facility-icon.green{background:#26c28126;color:var(--green)}.facility-icon.grey{background:var(--bg3);color:var(--muted)}.facility-card h3{font-size:15px;font-weight:600}.facility-card p{font-size:12px;color:var(--muted)}.access-badge{margin-left:auto;display:flex;align-items:center;gap:4px;font-size:12px;font-weight:600;flex-shrink:0}.access-badge.green{color:var(--green)}.access-badge.grey{color:var(--muted)}.floor-plan-container{position:relative;border-radius:var(--radius);overflow:hidden;background:var(--bg3);border:1px solid var(--border);aspect-ratio:4/3}.floor-plan-svg{position:absolute;inset:0;width:100%;height:100%}.nav-step-photo{width:100%;height:200px;object-fit:cover;display:block}.nav-step-info{padding:16px;display:flex;flex-direction:column;gap:8px}.nav-step-counter{font-size:11px;color:var(--muted);text-transform:uppercase;letter-spacing:.08em}.nav-step-hint{font-size:20px;font-weight:700}.nav-step-name{font-size:13px;color:var(--muted)}.nav-progress{height:4px;background:var(--bg3);border-radius:2px;margin:0 20px 16px}.nav-progress-fill{height:100%;background:var(--gold);border-radius:2px;transition:width .3s}.messages-list{display:flex;flex-direction:column;gap:10px;padding:4px 0}.message-bubble{max-width:75%;display:flex;flex-direction:column;gap:3px}.message-bubble.guest{align-self:flex-end;align-items:flex-end}.message-bubble.staff{align-self:flex-start;align-items:flex-start}.message-bubble .bubble{padding:10px 14px;border-radius:16px;font-size:14px}.message-bubble.guest .bubble{background:var(--gold);color:var(--bg);border-bottom-right-radius:4px}.message-bubble.staff .bubble{background:var(--bg3);border-bottom-left-radius:4px}.message-bubble .ts{font-size:11px;color:var(--muted)}.message-input-row{display:flex;gap:10px;margin-top:8px}.message-input-row input{flex:1}.service-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}.service-btn{background:var(--bg2);border:1px solid var(--border);border-radius:var(--radius);padding:16px;display:flex;flex-direction:column;align-items:flex-start;gap:6px;text-align:left;transition:all .15s}.service-btn:hover{border-color:var(--gold)}.service-btn span{font-size:14px;font-weight:600}.service-btn small{font-size:12px;color:var(--muted)}.service-btn svg{color:var(--gold)}.profile-shell{min-height:100vh;background:var(--bg);display:flex;flex-direction:column;align-items:center;padding:32px 20px;gap:24px;max-width:480px;margin:0 auto}.profile-shell h1{font-size:26px;font-weight:800}.onboarding-shell{min-height:100vh;background:var(--bg);display:flex;flex-direction:column;align-items:center;padding:40px 20px}.onboarding-panel{background:var(--bg2);border:1px solid var(--border);border-radius:20px;padding:36px;width:100%;max-width:640px;box-shadow:var(--shadow)}.onboarding-panel h1{font-size:24px;font-weight:800;margin-bottom:4px}.onboarding-panel .sub{color:var(--muted);margin-bottom:24px}.wizard-steps{display:flex;gap:4px;margin-bottom:28px;flex-wrap:wrap}.wizard-step{display:flex;align-items:center;gap:6px;padding:6px 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var(--border);border-radius:var(--radius)}.checkin-guest-photo{width:100%;max-height:420px;object-fit:cover;border-radius:var(--radius);border:2px solid var(--gold);display:block}.checkin-no-photo{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:10px;height:200px;background:var(--bg3);border-radius:var(--radius);border:2px dashed var(--border);color:var(--muted)}.checkin-detail-list{display:flex;flex-direction:column;gap:10px;padding:4px 0}.checkin-detail-row{display:flex;align-items:center;gap:10px;font-size:14px;color:var(--text)}.checkin-detail-row svg{color:var(--gold);flex-shrink:0}.checkin-detail-row.muted{color:var(--muted)}.checkin-action-btns{display:flex;gap:12px;flex-wrap:wrap}.checkin-confirm-btn{flex:1;justify-content:center;background:var(--green)!important;border-color:var(--green)!important;font-size:15px;padding:14px 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